100% Free AssistanceYou don’t pay for our service. We guide you from the application process to selecting the ideal plan.
Specialized Health Plan AgentsOur agents are trained to provide you with the guidance you need and help you determine if you qualify for affordable health plans.
Fast and Simple ProcessEnroll, renew, or change your plan in minutes — no complications.
Personalized SupportWe explain your options clearly, humanely, and without confusing insurance terms.
100% Free AssistanceYou don’t pay for our service. We guide you from the application process to selecting the ideal plan.
Specialized Health Plan AgentsOur agents are trained to provide you with the guidance you need and help you determine if you qualify for affordable health plans.
Fast and Simple ProcessEnroll, renew, or change your plan in minutes — no complications.
Personalized SupportWe explain your options clearly, humanely, and without confusing insurance terms.
This information is provided for informational purposes only.
Articles and resources to help you better understand your options:
What is Obamacare?
Obamacare is the commonly used name for the Affordable Care Act (ACA), a federal U.S. law (in Spanish: Ley de Cuidado de Salud a Bajo Precio) that expanded access to health insurance and created affordable health coverage options for individuals and families who qualify based on certain eligibility criteria.
What are the enrollment dates?
From November 1st to December 15th.
What documents do I need to apply?
A valid ID, proof of income, and valid immigration status.
What happens if my income changes?
If your income changes, you must report it to the Health Insurance Marketplace.
Articles and resources to help you better understand your options:
What is Obamacare?
Obamacare is the commonly used name for the Affordable Care Act (ACA), a federal U.S. law (in Spanish: Ley de Cuidado de Salud a Bajo Precio) that expanded access to health insurance and created affordable health coverage options for individuals and families who qualify based on certain eligibility criteria.
What are the enrollment dates?
From November 1st to December 15th.
What documents do I need to apply?
A valid ID, proof of income, and valid immigration status.
What happens if my income changes?
If your income changes, you must report it to the Health Insurance Marketplace.
This information is provided for informational purposes only.
Send us your information and we will schedule a free consultation for you.
In Mediflex, we help you get the best health insurance available for you and your family, with the lowest possible premiums and the expert guidance you need to make the right decision.
The GRN Ste A Dover DE 19901
info@mediflexinsurance.com
+1 (786) 593-6009
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Mediflex Insurance LLC is not affiliated with or endorsed by the United States Government, the Health Insurance Marketplace (Healthcare.gov), or any state or federal public insurance marketplace. Comprehensive health plans that comply with the Affordable Care Act (ACA) are generally available only during the Open Enrollment Period (typically November 1 through January 15), unless you qualify for a Special Enrollment Period. For more information about ACA requirements and coverage, please visit healthcare.gov. We offer plans from multiple insurance carriers. Plan availability and benefits vary by state.
In addition to health plans, agents may provide information about supplemental health plans. Insurance applications are submitted exclusively through properly licensed and authorized agents, in accordance with applicable state laws.
We are committed to protecting your privacy. If you do not wish to share your information, please review your privacy choices for more details.
In Mediflex, we help you get the best health insurance available for you and your family, with the lowest possible premiums and the expert guidance you need to make the right decision.
Mediflex Insurance LLC is not affiliated with or endorsed by the United States Government, the Health Insurance Marketplace (Healthcare.gov), or any state or federal public insurance marketplace. Comprehensive health plans that comply with the Affordable Care Act (ACA) are generally available only during the Open Enrollment Period (typically November 1 through January 15), unless you qualify for a Special Enrollment Period. For more information about ACA requirements and coverage, please visit healthcare.gov. We offer plans from multiple insurance carriers. Plan availability and benefits vary by state. In addition to health plans, agents may provide information about supplemental health plans. Insurance applications are submitted exclusively through properly licensed and authorized agents, in accordance with applicable state laws. We are committed to protecting your privacy. If you do not wish to share your information, please review your privacy choices for more details.
Mediflex Insurance LLC (“we,” “our,” or “us”) values and respects your privacy.
This Privacy Policy describes how we collect, use, protect, and disclose your personal information, particularly in connection with health insurance guidance and enrollment, including plans regulated under the Affordable Care Act (ACA).
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Complete contact or information request forms
Request health insurance quotes or other insurance products
Begin advisory or enrollment processes for insurance plans
Subscribe to our newsletter
Contact us by phone, email, WhatsApp, or chat
Use our chatbot services or digital tools
The information we collect may include, but is not limited to:
First and last name
Phone number
Email address
State and ZIP code
Basic household information (household size)
General income information (when necessary to evaluate eligibility)
We do not request Social Security numbers, banking information, or sensitive medical information through public website forms.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To provide guidance on health insurance options and other insurance products
To preliminarily evaluate your potential eligibility for ACA plans and subsidies
To assist you with enrollment processes or coverage changes
To communicate with you regarding requests, quotes, or services
To send you relevant information about your coverage or important dates
To send marketing materials and promotional communications, only with your consent
To send SMS text messages and WhatsApp messages, with your explicit consent
To improve our services, internal processes, and user experience
To comply with legal, regulatory, and compliance requirements
2.1 Use of Information for ACA Enrollment
The information you provide may be used to:
Analyze available health plan options based on your state of residence
Informationally (without guarantee) assess your potential eligibility for subsidies or Special Enrollment Periods
Complete enrollment processes for health insurance plans only with your authorization
All information used for these purposes is handled in accordance with applicable Health Insurance Marketplace regulations and other state and federal laws.
2.2. SMS Text Messaging
With your explicit consent, we may send you SMS text messages related to:
Insurance quotes and application updates
Appointment, call, or consultation reminders
Service-related communications
Promotional offers (up to 4 messages per month)
Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying “STOP” to any message or by contacting us directly. For assistance, you may reply “HELP” to any message.
Mediflex Insurance LLC does not sell your personal information. However, your information may be shared in the following circumstances:
With insurance carriers to provide quotes, evaluate eligibility, or complete enrollment processes
With authorized enrollment platforms and technology providers necessary to process insurance applications
With service providers that support the operation of our website, CRM systems, communications, or analytics, under confidentiality agreements
When required by law, regulation, or legal process
To protect our legal rights, the safety of our users, or to prevent fraud
All use and disclosure of information is limited to what is strictly necessary to provide the requested services.
4. Information Security
We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
These measures include, but are not limited to:
Restricted access to information
Use of secure systems and internal controls
Staff training on confidentiality and data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Opt out of marketing communications
Withdraw your consent for SMS communications at any time
To exercise these rights, please contact us using the information provided below.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you may contact us at:
Email: info@mediflexlinsurance.com
Phone: (786) 593-6009
Address: The GRN Ste A, Dover DE 19901
By accessing and using Mediflex Insurance's website and services, you accept and agree to be bound by the terms and provision of this agreement.
2. Use License
Permission is granted to temporarily download one copy of the materials on Mediflex Insurance's website for personal, non-commercial transitory viewing only.
3. Disclaimer
The materials on Mediflex Insurance's website are provided on an 'as is' basis. MediflexInsurance makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties.
4. Limitations
In no event shall Mediflex Insurance or its suppliers be liable for any damages arising out of the use or inability to use the materials on Mediflex Insurance's website.
5. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: info@mediflexinsurance.com
Phone: (786) 593-6009
Address: The GRN Ste A, Dover DE 19901
SMS Text Message Policy
Last updated: December 8, 2025
1. SMS Message Consent
By providing your mobile phone number and checking the consent box, you authorize Mediflex Insurance to send you text messages regarding:
Personalized insurance quotes
Updates on your application status
Appointment and consultation reminders
Promotions and special offers (up to 4 messages per month)
Information about insurance products and services
2. Message Frequency
Message frequency may vary depending on the type of communication:
Informational messages: As needed for your application
Promotional messages: Up to 4 messages per month
Service messages: As needed for service
3. Costs and Fees
Standard message and data rates may apply according to your mobile service plan. Mediflex Insurance is not responsible for these charges.
4. How to Opt-Out
To stop receiving SMS messages, you can:
Reply "STOP" to any message
Call (786) 593-6009
Send an email to info@mediflexinsurance.com
5. Help and Support
For help or more information:
Reply "HELP" to any message
Call (786) 593-6009
Send an email to info@mediflexinsurance.com
Contact Information
Email: info@mediflexinsurance.com
Phone: (786) 593-6009
Address: The GRN Ste A, Dover DE 19901